Multi-Factor Authentication is here!
We are making improvements to how you sign into your online and mobile banking! Starting Wednesday, October 28, 2026, you will see a new security feature the first time that you sign into your digital banking after the update.
- MFA Is an added layer of security that helps ensure only you can access your digital banking.
- MFA adds an extra step during sign in to help safeguard your account from unauthorized access, keeping you secure.
- To access digital banking on your mobile device, you will need to install the newest version of the mobile app starting October 28.
- All Members will be required to enroll in MFA the first time they sign in after the update.
This is part of our commitment to protecting your financial information.
- You will be able to choose from four convenient MFA methods: Push notification, Web Authentication, Text Message or Voice Call.
- For the fastest and seamless experience, we recommend selecting: Push Notification as your MFA method.
- To use Push Notification, you will need to have the newest version of the mobile app installed on your device. To download or update the app, visit the Google Play store or the App store.
- If you use biometrics (FaceID or fingerprint) to sign into digital banking today, you will still need to register for MFA. Biometrics can be re enabled for the future sign in after MFA is set up.
- The MFA registration is quick and easy. Once you have it set up, you can add trusted devices to make future logins simple.
- If you require assistance, please contact the branch.
Multi-factor authentication is coming to Sandhills Credit Union digital banking and mobile app on October 28, 2026.
August 20, 2026
Sandhills Credit Union is pleased to announce that Brandon Carter has joined our team and will be assuming the role of Manager of Lending upon the retirement of Pam Ristau on December 31, 2026.
Brandon brings valuable years of credit union experience, leadership, and a commitment to exceptional member service. Over the coming months, he will be working closely with Pam to ensure a smooth transition and continued support for our members and community.
We are excited to welcome Brandon to the Sandhills Credit Union family and look forward to the knowledge, expertise, and enthusiasm he will bring to the organization.
At the same time, we extend our sincere gratitude to Pam for her years of dedicated service and the significant contributions she has made to Sandhills Credit Union. We look forward to celebrating her accomplishments as she prepares for retirement at the end of 2026.
Please join us in welcoming Brandon and wishing him success in his new role.
